Outstanding Customer Care Courses

Skylimit Business Consultancy and Training Specialists Online helps businesses and organisations to turn customers into fans and harness the unfair advantage of oustanding customer services

Email : skylimit@skylimit.ac.bw

Call: +267 71 311 640

Modules we cover

  1. What is Customer Care?
  2. Importnance of customer care?
  3. What are the 5 Pillars of Good Customer Service?
  4. Why Customer Care creates an Unfair Advantage

  1. The role customers in the business
  2. 5 Methods of Understanding customer needs
  3. Successful Communication with customers

  1. Good Communication Skills
  2. Dealing with tough customers
  3. Handling Customer Complaints
  4. How to fire customers

  1. Why is customer retention important?
  2. 5 Methods of creating an unfair advantage with customer service
  3. How to be always remembered with your customers
  4. Starting Referral Programs
  5. Guarantees, Warranty and Money Backs

What do you get

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Accredited Courses

Our Customer care courses are accredited by the Human Resource Development Council of Botswana

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Practical Information

Our courses are made from real life industry situations and taught to produce immediate results. We use real world case studies.

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Access to our Tutors

Our tutors are professionals ready to help you. They use proven tools for your understanding

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Long Track Record

We have been operating since 2009. We have helped over 100 students progress in thier careers and receive the practical education they need.

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Register Now

Email : skylimit@skylimit.ac.bw

Call: +267 71 311 640

Available Courses

How to deal with tough customers

How turn customers into fans

Social Media Customer Care Strategies

Customer Care for Shop Attendants

Customer Care for Govenrment Departments

How to Build a Customer Care Retention Strategy

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Register Now

Email : skylimit@skylimit.ac.bw

Call: +267 71 311 640

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